SHIPPING & RETURNS

All orders are prepared and packaged within 1 to 3 business days before shipment.

International shipments may be subject to customs fees or import taxes upon arrival. These charges are the responsibility of the recipient.

Standard shipping is available through USPS or FedEx for both domestic and international destinations.

Orders for free shipping.

If your package arrives with damage, please contact us promptly and include clear photos of both the item and its packaging. The issue will be reviewed and a resolution will be provided as soon as possible.

Once the order has been shipped, a confirmation email with tracking information will be sent to monitor the delivery status.

Original artworks are not eligible for return. However, if exceptional circumstances occur, customers are encouraged to reach out with their order information and reason for requesting a return. Further instructions will be provided based on the case.
Return shipping costs are the responsibility of the customer, unless the return is due to a fulfillment error on our part.

After receiving and inspecting the returned item, a refund will be issued to the original payment method within 7 business days.
The refunded amount will exclude the original shipping fees.

Customized pieces, including commissioned artwork, cannot be returned or refunded unless they are damaged or with defects.